Senior Benefits Consultant

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Company
GroupHEALTH Benefit Solutions
Posted
Wed, September 20 2017
Closes
Fri, June 1 2018 6:59 AM
Location
Surrey, BC    Canada
Category
Group Benefits Client Service

Description

Life is short. Work somewhere awesome.

We’ve grown 250% in the last 5 years and are planning to do it again! It’s not just about the qualifications you bring to the table, it’s also about how you’ll fit into our fantastic GroupHEALTH culture. Being part of GroupHEALTH means you’ll support your team, work smart, have fun, be open to career growth, and be committed to delivering the “WOW” factor daily. We’re a pretty fun place to work - if we say so ourselves, and can’t wait to show you what we’re all about!

We are currently looking for a Senior Benefit Consultant to join our team in Surrey, BC. The Senior Benefit Consultant is responsible for leading and managing an assigned book of business for small to large direct client and Partner Advisor accounts. They will serve as a strategic advisor to clients as well as the Client Services team.


Outcomes:

  • Identify a raving fan of your work within 90 days of hire
  • Develop relationships with direct clients within 3 months
  • Develop leadership role with team members in first 3 months
  • Develop relationships with Managers in first 3 months
  • Build relationships with insurers within 3 to 6 months
  • Basic ability with WEBS and CRM systems by 3 months, strong ability by 6 months
  • Set objectives with/for clients in first 4 to 8 months
  • Ongoing mentoring of team on underwriting and consulting services

Responsibilities:

  • Building relationships with clients by establishing a trusted advisor role with clients; provide consistent, superior relationship management
  • Manage client expectations by delivering excellent consultant service (Wow! Factor) through leadership with a focus on solutions
  • Provide financial, contract and/or administrative analysis and reviews and manage or oversee portions of projects, including reviewing the work of lower level analysts 
  • Data analysis (example includes but is not limited to review claims and utilization data and look for trends and patterns); 
  • Manage the quality and timeliness of client deliverables 
  • Participate in client calls and meetings as appropriate 
  • Delegate to and review project work of more junior colleagues 
  • Assist with the preparation and delivery of clear and concise communications 
  • Understand Health and Benefits products, services and tools including insurers markets; build relationships with insurers in order to understand and compare products and services being offered and recommend solutions to clients 
  • Understand more advanced underwriting and financial skills, Health & Benefit products and GH products and services 
  • Responsibility for the preparation of client reports (renewals, marketing, experience, benchmarking etc) with your assigned team
  • Responsibility for delivering renewals
  • Correspond with insurers on issues and procedures
  • Collaborating with other departments on processes, workflow
  • Raise appropriate issues to Senior Staff
  • Performing other duties as assigned by management

Education and Experience:

  • 5+ years group benefit experience, preferably in consulting role for at least part of it
  • Experience working directly with clients and Partner Advisors/Brokers
  • Underwriting/financial knowledge

The Perks:

In addition to becoming part of a creative, challenging, and stimulating work environment, we also offer: 

  • a competitive salary
  • an excellent benefits plan
  • flex time
  • education assistance
  • participation in our Happy Friday program
  • access to our Group RRSP plan    

We thank everyone who applies; however, due to the volume of applications we receive, we are only able to contact candidates who have been selected for an interview.



consultant, group benefits, consulting, insurance, underwriting

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